Miss Mango

Traditional/Digital Artist and illustrator from AustraliaJust your local Aussie cryptid

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feel free to email me for business or Comission enquiries at [email protected]

If you're interested in commissioning me for artwork (digital or physical) please read my terms and conditions, then feel free to contact me! for enquiries or questions

Terms of Service


I. General Terms

When commissioning Mango please keep in mind:
Follow the rules set out, MissMango has the right to decline any commission/work if rules are not followed.

  • Use clear and neat descriptive paragraphs or reference images. (please be up-front with what you EXACTLY want)

  • Any ill-conduct, including threatening or inappropriate behavior, will not be tolerated.

  • MissMango/I has the right to decline any commission/work for any reason(s) breaching the contract including but not limited to; asking the artist to plagiarise another creator's work, inappropriate behavior, any form of racism, sexism, homophobia, etc.

  • All commissions have a 50% non-refundable deposit included in the upfront price. If any of this contract is breached the non-refundable deposit is with-held to cover the artist's effort and time.

  • All payments must be through the invoice sent to you, received through the Client's email.

  • Payments are expected within 24 hours unless discussed prior with the artist. Work on commissions will not start till payment is received.

  • Any NSFW commissioners MUST be over 18+ (you may be asked for ID), under NO circumstances may someone underage commission anything inappropriate in a pornographic, violent, or content of relevant nature. By commissioning pieces of this nature the client confirms they are of 18+ or older.


So what will Mango draw?

WillWon't
Furryany inappropriate content with anyone/characters intended or appearing to be underage.
Semi-NSFW/Suggestive NSFW/ NSFW Content.NSFW content commissioned by minors/ Depicting minors/for minors
Pokemon/ Hades, mincraft, Stardew valley AND other game contentExtreme or violent fetishes eg, incest, r*pe, etc.
complicated designs (may incur an extra fee)Hateful content of ANY kind. etc. homophobia, racist, sexist content. (this does not include charcaters with those traits. this rule is directed towards offensive material intended to hurt another)
OC's (original characters)Political works.
Humans/humanoidsExtreme gore. (this can be negotiated but please keep in mind, charcaters like 'guro' or bloddies up/injured are not considered extreme gore in this circumstance
Mechanical parts/robots/Vehicles and cyborgs/synthic parts etc. (up for negotiation may incur a fee for difficulty)Real living people (it's just really hard to do in a flattering way) But is up for discussion if you are happy with the artstyle.
FanartDifficult Animals (up for discussion)
Monsters! 

Please refer to V.copyright infringement, for information on commercial licensing and relevant fees regarding it if this interests you. (this is if you plan to get the commission manufacturered eg. Pin designs, shirts charms etc for your company.


TOS in depth

II. Payment

⭐All commission payments must be made 50% upfront to save your spot. And in full before commencement of work or by the date included in the invoice. Full payment up front is preferred to save you time!⭐Currency is always displayed in USD.⭐Only Card is accepted for payment. However, Square invoice allows the client to pay with a card securely throught the square system.
All payments must be made with a valid card and have a 1.9% processing fee for card. PAYPAL can be organised but a fee will be incurred for card processing as above.
If any of the terms of service are breached for any reason resulting in termination of the commission, The artist is entitled to keep the 50% non-refundable deposit to cover time and effort for any work completed/commenced.please see VI. Cancellation /refund policy for information about cancelling commissions/refunds and chargebacks for work.


III. Process

Work in progress will be given to customers regularly through major stages.
Examples, sketches, lines, flat colors.
Please note. Any major changes after the sketch stage may incur a fee. (Major changed exampleas are complete pose changes, outfit changes or character changes)My turnaround times are as follows:
Icons: 3-7 days
⭐Digital commissions: up to 2 weeks+ depending on physical difficulty and schedule re: conventions, fulltime work ect. you will always be first to know if a change occurs!
⭐Physical works: A Month+
Please note this is purely depending on the level of detail, skill, and style (eg, flat colours vs completely painted pieces) needed to execute the work.
Other factors such as life can occasionally get in the way, please be patient and contact me if you have any concerns. I will notify you ASAP if any problems arise.


IV. Customer Satisfaction

I aim to please and make you the Client as happy as possible!However, as stated above any major changes after the sketching stage (digital) and rough process/digital mock-up (physical) may incur an additional fee.This could include but is not limited too, outfit changes, pose changes, complete look changes. Anything that means the piece must be re-drafted dramatically.To avoid this, please be as clear and precise as possible when ordering, eg. clear and concise references and descriptions. The more the better!


V. Copyright / Usage Policy

I, the artist, hold every right to the produced artwork, not the commissioner/Client (personal use).
Therefore I may use the copyrighted artwork for:
Please note this is for the artwork only, NOT the charcaters involved.

  • Promotion of any kind, eg. Instagram, Facebook, Youtube.

  • Publish books, comics or zines with permission

  • Display in any place at my discretion eg. youtube, Instagram, galleries, shows.

  • post on social media

The Commissioner/Client is allowed to;

⭐Use copyrighted work/content produced by the artist for personal use only unless agreed to otherwise. (comercial license, such as merch) eg, print, put on your socials, use as art for characters etc...⭐you are more than welcome to print the art(for yourself or your friends), post the art (with credit), and enjoy! (your character's rights are still yours of course!)⭐If you break copyright in any way, all rights to the piece will be retracted and you will be refused any future commissions from the artist.

What is considered copyright infringement?

⭐ Reproduction/using the copyrighted material(artwork) commercially (making money from the work in any way) without a comercial license from the artist.
⭐ Taking credit for the creation of the artwork produced by an artist.
⭐Removing any watermarking or signatures
⭐Altering the artwork without the artists, (MissMango) clear given consent. This includes tracing, heavily referencing, or repurposing the image or piece in any way. (feel free to do this for personal works commissioned, for comercial works this applies)
⭐Inputting Artisats work into AI training. under ANY CIRCUMSTANCES. you may NOT train AI on MissMangos works.

Purchase of Commercial rights

Commercial rights are needed for works intended to be used as, but not limited to; T-shirt designs, logos, channel/podcast image covers, album covers, Prints, stickers, Enamel pin designs, book covers, brand promotion etc. that i as the artist draw FOR you.Credit is still needed for works, even if altered or edited in any way. (whether that be through fine-print,credit text, or other means)The commercial fee is the original price plus an additional 300%+ (minimum) to cover commercial fees, this can vary on price depending on what type of commission eg. stickers vs T-shirts have diofferent comercial licenses.
(additional fee is only applied if you intend to sell items with the artwork included and is not applied to private use works)


VI. Cancellation / Refund Policy

I, the artist (MissMango) have the right at any time for any reason to cancel and refund the money for a commission at any time.

You have no right as the client to cancel or demand a refund from the artist after full payment has been received under any circumstances once the work for the service has commenced. If the money has not been sent and work has not been commenced the client has the right to cancel the commission at any time.If partial or full work of the commission is completed and the artist decides to cancel the commission for any reason, as stated above, a 50% non-refundable deposit will be withheld to cover my time and effort.
Please be sure you want to commission me 100% before committing as it will waste everyone's time otherwise.
Things that may have a commission cancelled are but NOT limited to: sexism, stalking, racism, abusive behavior, homophobia etc.

_______________________________________________________________

In case of chargebacks against the artist after work is delivered and completed.

  • You will be forbidden to commission the artist, MissMango for any work in the future whatsoever and will be privately blacklisted.

  • Your name may be provided to other artists posted in the community to watch out for in the future.

  • I retain all rights to file a complaint will relevant services and am entitled to the money agreed upon as per this terms of service contract regarding works created by the artist/Me

  • MissMango, the artist, will retain all rights to re-sell the copyrighted artwork to other buyers if payment is chargebacked/not recieved.

VII. Contact and communication

  • Discussion and communication can be conducted through DM's such as Instagram, or through email.

Any statement can be bound to change if discussed and agreed with me, the artist, prior to commissioning.ON PAYMENT OF INVOICE YOU AS THE COMMISSIONER AGREE TO THESE TERMS

Email me at: [email protected] or contact me through instagram at @TheMissMango